Allegiant Partners |
...experts in finding out what your customers really think...and what they really want
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Question |
Answer |
Do you use a standard set of questions? |
No. Our interview formats are designed specifically for each client. We work with you to determine the questions that will be asked. The interview formats are designed to elicit the type of information required to understand the issues and opportunities in your accounts. |
We have good relationships with our customers. What can you find out that we don’t already know? |
In even the best of relationships, open communication is often hindered by the simple fact that, despite having mutual interests, each party also has its own vested ones. Neither the supplier nor the customer is specifically responsible for ensuring an unfettered flow of unbiased, accurate information. But this is exactly the function Allegiant Partners carries out. As a result, you can learn about:
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Are people really willing to spend time on the telephone being interviewed? |
Yes. Our average response rate is 92%. This is extremely high and is due to a number of factors:
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